A large part of business information is unstructured text: emails, support tickets, reviews, contracts, reports and chat messages. People can read it, but at scale it becomes slow and inconsistent to process manually.
CorpoEx integrates natural language processing (NLP) into your applications so software can classify, search, summarise and respond to text. We use established AI services and models and integrate them securely with your existing systems.
Common applications
Text classification & routing
Categorise emails, tickets or feedback and send them to the right team automatically.
Smart search
Help users find answers across documents and knowledge bases using natural-language queries.
Summarisation & extraction
Condense long documents and extract key fields, dates and entities for review.
Conversational assistants
Chat interfaces that answer common questions and hand over to staff when needed.
Responsible implementation
- Clear decisions on what data may be sent to external AI services.
- Access controls so assistants only use content a user is permitted to see.
- Human review for important or low-confidence outputs.
- Testing against real examples to measure quality before launch.
Business benefits
- Faster response to customers and internal requests.
- Less time spent reading and sorting text manually.
- Easier access to company knowledge.
- Consistent handling of high-volume communications.
How we work
- Define the use case, languages and quality expectations.
- Select the right models or services and data handling approach.
- Integrate & test with your applications and sample content.
- Monitor & tune after launch using real usage feedback.
Language models can make mistakes. We design workflows so important decisions stay under human control.